PaymentPolicy

Services Offered: Our mobile phlebotomy service provides the convenience of blood draws at the location of your choice.

Appointment Scheduling: Clients must schedule appointments in advance through our website, mobile app, or by phone. Same-day appointment availability is subject to change.

Cancellation Policy: To avoid a cancellation fee, appointments should be cancelled or rescheduled no later than 24 hours before the scheduled time.

Payment: Payment in full is required at the time of service. We accept cash, credit/debit cards, and electronic payments. Prices for services, which are disclosed during booking, are subject to change.

Privacy: We strictly adhere to confidentiality to protect client privacy, managing personal and medical records in compliance with HIPAA regulations.

Safety: Our professional phlebotomists follow rigorous safety protocols to ensure a clean and safe environment for blood collection.

Client Responsibilities: Clients are expected to provide accurate health and medication history and to comply with instructions provided by our staff before testing.

Minors: A legal guardian must accompany minors and provide signed consent forms.

 Insurance: Insurance is not billed directly by us; however, clients can seek reimbursement from their insurance providers.

Liability: Clients acknowledge the inherent risks associated with blood collection and agree that our company and staff hold no liability for any adverse effects.

Feedback: We welcome client feedback to improve our services. Please share your experiences and suggestions via email.

Privacy Policy

Effective Date: immediately 

1. Introduction

Sunshine Mobile Phlebotomy (“we,” “us,” or “our”) is committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, and insurance information.
• Health Information: Medical history, physician’s orders, and other health-related information necessary for providing phlebotomy services.
• Payment Information: Credit card details or other payment information for the convenience fee.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our phlebotomy services.
• To communicate with you regarding appointments, results, and other service-related information.
• To process payments for services rendered.
• To comply with legal and regulatory requirements.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Laboratories: To process and analyze your blood samples.
• Insurance Companies: To facilitate billing and claims processing.
• Service Providers: To assist with our business operations, such as payment processing and IT support, under strict confidentiality agreements.
• Legal Authorities: If required by law or to protect our rights and safety.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and improve its functionality.

• Types of Cookies We Use:
  
  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functional Cookies: These cookies allow the website to remember choices you make and provide enhanced, more personalized features.
• Managing Cookies: You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Access and obtain a copy of your personal information.
• Request corrections to your personal information.
• Request the deletion of your personal information, subject to legal and contractual obligations.
• Withdraw your consent to the processing of your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sunshine Mobile Phlebotomy

Smphlebotomy@gmail.com
Phone: 689-407-6243